New Howspace FAQ | Howspace Help Center (2024)

Since our initial development starting in 2012, Howspace has evolved significantly. However, this evolution brought to light inconsistencies and accessibility challenges within our design due to iterative developments and an ageing codebase. In response, we are relaunching our platform to make it simpler, more modern, accessible, and easier to develop—addressing our customer's feedback that "Howspace used to be simple. It is not anymore."

The platform connects people and organizations, adapts to any journey, and promotes limitless involvement by design, enabling sense-making and engagement supported by interactive, real-time AI.

Our customers experience unprecedented engagement rates, improved ways of working, higher success rates, better business outcomes, faster projects and more accurate decision-making with advanced AI insights, and lasting impact at the cultural level and future-proofed business.

This dual initiative marks a significant milestone for Howspace. By entering a new category as a transformative involvement platform and renewing our user interface, we are setting a new standard for engagement and involvement tools. We aim to adapt to the present and lead the way into the future, making Howspace synonymous with simplicity, innovation, and inclusivity. Together, we will unlock the full potential of engagement to transform organizations and the people within them.

Yes, the transition to the new Howspace interface can be managed on a per-workspace basis, allowing admins the flexibility to update individual workspaces to the new Howspace according to their preference or readiness. It's important to note that until October 2024, both the old and new user interfaces will be available for use across any workspace, providing time for admins to make the transition at their convenience.

We suggest either testing or moving to the new version immediately after the launch. It's important to note that you do not need to switch all workspaces to the new UI at once; each workspace can be individually configured to use either the current or the new UI, according to your preference and readiness for the transition.

However, it's important to know that the Steps-function won't be available as is in the new Howspace. We loved the idea of steps but noticed that it is really complex feature to learn AND develop. This is why we have decided to replace Steps with Facilitated path. This feature is more similar to Path as we know it, except the facilitator defines when we are moving forward. We will be providing learning resources and support to our customers with workspaces utilizing steps to support the shift to facilitated path. Reach out to your CSM or support if you need help with this.

As a Howspace admin, you should first test and see how the new UI looks. You may need to tweak the visual design of the workspaces to make sure everything looks good.

Yes. All the workspaces are available normally in the new Howspace.

Yes, you can switch back to the old Howspace in the workspace settings. However, please note that this change will impact all users in the workspace. Instructions here!

You can use the old version until the end of October 2024.

The New Howspace is now available for all Howspace customers.

The visual settings from existing workspaces will transition to the new workspace view. For new workspaces, it will be necessary to adjust settings to align with your brand. This process ensures that each new workspace maintains a consistent and brand-specific appearance. Additionally, the feature "Copy visuals from another workspace" will be introduced, allowing for the easy transfer of visual styles between workspaces.

The biggest difference is that in new Howspace you can configure widget styles that reduce the need for manual visual tweaks on widget-level. Read more here!

After the launch, we will offer weekly or bi-weekly training sessions in Finnish, Swedish, and English. The training is designed to be efficient, requiring less than one hour of your team's time.

Additionally, we will release self-paced learning courses in Academy workspace focused on "Learning the new HowspaceI" an "Workspace visuals and Accessibility in Howspace."

The process remains unchanged from before. This means that all workspaces, including page templates, can be customized with their own visual styles for both the old and the new UIs.

Yes, we provide a variety of resources to help your admins. These include access to a Academy workspace for self-paced learning, a series of webinars for interactive guidance, and a collection of articles in our help center for reference and further reading.

Default settings will only apply to newly created workspaces; they do not automatically update existing ones.

No, there are no new mandatory settings required for each workspace.