Lawrence & Memorial Hospital is a medical facility located in New London, CT. This hospital has been recognized for Patient Safety Excellence Award™, Outpatient Joint Replacement Excellence Award™, and more.
59
%
Patient Experience Rating
5% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Hospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Outpatient Joint Replacement Excellence Award™ (2024, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Joint Replacement Excellence Award™ (2023, 2022)
Superior clinical outcomes in knee and hip replacement
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
1 rating was worse than expected
- Catheter-related bloodstream infections acquired at the hospital
12 ratings were as expected
- Death in procedures where mortality is usually very low
- Pressure sores or bed sores acquired in the hospital
- Death following a serious complication after surgery
- Collapsed lung due to a procedure or surgery in or around the chest
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Acute kidney dysfunction following surgery
- Respiratory failure following surgery
- Deep blood clots in the lungs or legs following surgery
- Bloodstream infection following surgery
- Breakdown of abdominal incision site
- Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Pacemaker Procedures
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Failure
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
Worse than Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Respiratory Failure
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Sepsis
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pancreatitis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Stroke
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
As Expected
Hip Replacement
In Hospital
As Expected
Total Knee Replacement
In Hospital
As Expected
Specialty Excellence Awards
Joint Replacement Excellence Award™
2023, 2022
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Hip Replacement
In Hospital
Better than Expected
Outpatient Total Knee Replacement
In Hospital
As Expected
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024, 2023
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
As Expected
Outpatient Rotator Cuff Repair
In Hospital
As Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Worse than Expected
Mortality within 30 days
As Expected
Pneumonia
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience57
%
Patients who gave a rating of9or10
8% lower than the national average
59
%
Would definitely recommend
5% lower than the national average
Lawrence & Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Lawrence & Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dr. Slocumb treated me as if I were the village idiot. He spoke down to me, used a sing song voice like talking to a child and was unable to admit that was what he was doing when I called him out. I will not see him again.
Jul 15 2024
Review for Dr. Slocumb
When I find out that I had cancel I went into a very deep depression and at that time my wife took me to Dr Awaa, and I started the treatment with him and I got a lot better and I was able to live a more comfortable life.
William Rodriguez Jul 13 2024
Review for Dr. Awwa
I saw Dr. Rauktys for the first time today. I was nervous. She was so nice and calming and in no time I felt so much better. I am more than pleased and I highly recommend her.
Lianne Rasmussen Jul 13 2024
Review for Dr. Rauktys
Dr. Hurley is professional, caring, and thorough in his examination! Twice over the years he has recognized my need for heart stents and has improved my quality of life tremendously! He and his office staff are always great to care for us.
Jim S Jul 11 2024
Review for Dr. Hurley
He is tops in his profession, trust worthy, takes time with you.
Betty Utz Jul 11 2024
Review for Dr. Falck
Location
Lawrence & Memorial Hospital
Frequently Asked Questions
Where is Lawrence & Memorial Hospital located?
Lawrence & Memorial Hospital is located at 365 Montauk Ave, New London, CT 06320. Find other locations and directions on Healthgrades.
Has Lawrence & Memorial Hospital won any recent awards from Healthgrades?
Yes, Lawrence & Memorial Hospital has been awarded with Patient Safety Excellence Award™, Outpatient Joint Replacement Excellence Award™, and Joint Replacement Excellence Award™ in the past two years.
Is Lawrence & Memorial Hospital highly rated with patients?
57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Lawrence & Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Lawrence & Memorial Hospital?
Phone number, appointment information, and directions can be found on .
How does Lawrence & Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
